Satisfaction and User Experience with Ovnicom and Cisco Systems

Hello!

In this our first blog of 2021, I want to start the acronym EUA, created and designed by Cisco Systems for the success of your business.

USA, implies:

  • Service.
  • Quality.
  • Efficiency.
  • Experience.

What does USA mean?

  • Choose
  • Loving
  • Using

USA, is the OUTCOME of implementing a Customer Life Cycle, developed by Cisco, where the important thing is:

  • Create value for the business.
  • Leverage your business from the relationship continues with your client.
  • The feedback with your Client is the Center and Nucleus of the Commercial Relationship.
Okay, now... What does that acronym have to do with Ovnicom and Cisco Systems?

Actually, it has to do with everything we do at Ovnicom and with the entire ecosystem that Cisco Systems has enabled for its clients, around the Digital Transformation of the Business.

I take advantage of the post to make a little history and share success stories in the relationship Ovnicom and Cisco Systems:

  • Ovnicom has been doing business with Cisco Systems in Telephony Services, Networking, Wireless Networks and Network Security for more than 18 years.
  • Ovnicom was a pioneer in the implementation of Cisco Meraki Solutions in Panama, counting today with more than 1000 devices deployed and managed by the Ovnicom Engineering team.
  • Ovnicom is the leader in the Meraki Device Managed Services Segment in Panama, including Firewalls, Access Points and Switches.

Emphasizing the last item, Ovnicom has added a lot of value by understanding the business need to provide User Experience to its end customer, offering personalized support designed exclusively for the success of your business, being Ovnicom a Trusted Advisor and having a Strategic Ally such as Cisco Systems.


“For more than 15 continuous years, we have allowed our clients to achieve Savings and Operational Efficiency, while we collaborate in their Growth and the Profitability of their Business”.


I show you now, another image of Cisco Systems, on the Customer Life Cycle, which makes total synergy with our IT Services model at Ovnicom.

Satisfacción y Experiencia de Usuario con Ovnicom y Cisco Systems

Cisco System offers a Customer Life Cycle, focused on Excellence.


For our part, our IT Services solution, supported by our CTO as a Service solution, ranks us as one of the best Managed IT Service Providers in Panama, which provides value to your business.


We take care and protect your Digital Assets, while we provide business visibility, profitability and operational attention in all the IP Communications Infrastructure that we implement in your business.


I close this blog, saying how do we do it?


And that our Work Framework is “AGILITY and the daily use of SCRUM for the rapid implementation of our clients’ projects, with high quality, efficiency and visibility throughout the implementation cycle of your communications project with Ovnicom”.


Here is an image, which shows it in a very simple way.

All our solutions and services are:

  • Simple to Design and Implement, regardless of technological complexity.
  • Agile, from its planning and design to its implementation and operation.
  • Innovative, allowing your business the necessary flexibility to optimize and continue giving value to your customers., allowing your business the necessary flexibility to optimize and continue giving value to your customers.

See you in other posts.


Greetings and success

jesus espinoza

CTO – Ovnicom